All prices published on the web, except omission or transcription or computer error, are valid, and include the corresponding VAT, but not transport costs and other expenses that may be generated and that, in any case, will be fully known by the buyer in advance of making the payment, so that, in the calculation of the order, its final price will be reflected.

These prices may, at any time, be freely reviewed and modified by Faustotobacco. However, the price will be respected if the order had been processed in advance of the update of the prices listed on the web.

Faustotobacco offers you three possible forms of payment: by credit card, by PayPal or by bank transfer.

Payment by credit / debit card

If you choose to pay by card, your order cannot be taken into account and will not be processed until the payment has been authorized by your bank or savings bank. Online payment by credit card is made through the BBVA bank payment platform.

In this case, you will be asked or required additional information to accept your purchase. In addition, for any order whose amount is higher than a scale set by Faustotobacco, you will be asked for an identity document and a proof of address that you must send us by fax or to the email that is duly indicated.

Although this procedure may delay the processing of the order, it is intended to ensure that the author of the order is really the owner of the card used. This security measure is a reliable proof of our willingness to protect our clients against possible fraud or theft.

Bank transfer

If you choose this method of payment, we will give you an account number in which you must make the deposit within 48 hours, and within which period your order will be reserved. After this period we do not guarantee the reservation of your order.


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